If you enjoy solving complex challenges in a collaborative environment that celebrates each person’s ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm with ten offices looking to hire an experienced Systems Administrator to work in our Madison, WI office. This role architects, configures, and oversees Flad’s Windows server infrastructure and escalations from the service desk. It also oversees Windows enterprise systems administration and assists with workstation configuration and deployments. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people’s lives.

• Manage Windows system administration, including managing the vendor relationship, maintaining security and integrity of systems, systems backups and disaster recovery, and system scripting and programming.
• Manage system administration for infrastructure systems such as building security, Microsoft systems infrastructure, and software licensing systems.
• Assist in configuring MDT, WSUS, GPO, and PDQ workstation processes, including imaging, patching, updates, and removal. Install and deploy complex Windows workstation software applications and updates.
• Work with the Technology Manager to develop desktop management standards and security, determine periodic upgrades to workstation and laptop configurations, evaluate desktop technology hardware and software, and determine annual budget and upgrades for all supported hardware and software platforms to meet business objectives and improve organizational automation.
• Provide escalated technical support on troubleshooting problems and standard software applications to end users. Assist, train, and mentor team members and provide back-up administration of Flad collaboration systems, such as Office 365 email, Microsoft Teams, Azure AD, and on-premise AD, and Microsoft Server based systems.
• Participate in IT projects related to Windows servers, desktop/laptop imaging upgrades and implementation, application deployment, training, printer/copier upgrades, and audio/visual implementations.
• Perform scheduled rotation of routine technical support duties (help desk and pager).

Technical Experience:

• Minimum five years of relevant system administration functions required.
• Minimum five years of experience with Microsoft Windows Server operating systems and Microsoft Windows 10 operating system. Minimum one year of experience with Windows 11.
• Experience with Microsoft Office applications and other similar standard office applications required. Familiarity with AutoCAD, Revit, and UNIX-based system administration preferred.
• Minimum two years of experience with Windows desktop imaging and management systems, PowerShell, and batch scripting required. Bash shell scripting preferred.
• Minimum five years of experience installing, configuring, and troubleshooting IP computing devices on a TCP/IP network required.
• Practical experience with recent Apple hardware and software preferred.

Other Skills:

• Ability to communicate effectively (written and verbal) with clients, consultants, and team members.
• Skilled at working well within a team environment, with people at all levels of an organization, while juggling multiple demands.
• Strong attention to detail, excellent organizational and interpersonal skills, and flexibility in adjusting to shifting priorities and/or deadlines.
• Ability to problem-solve and resolve client issues while providing quality personable experience.

Education:

• Bachelor’s degree in information systems, computer science, or related field required.

Flad offers a wide range of benefits, including: 

• Health, dental, and vision insurance
• Generous paid time off and paid holidays
• Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
• Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration, and organization reimbursement
• Hybrid work environment 

Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.